Welcome to our FAQ section! Here, you’ll find answers to common questions.
Environmental Law
1. Hunting, fishing, collecting or destroying corals and shells is prohibited.
2. It is prohibited to throw anything in the sea including oil, garbage, grease, etc…
3. It is prohibited to use boat anchors in protected areas.
4. Feeding fishes and birds is forbidden.
5. It is forbidden to use diving gloves and knives.
6. It is not allowed to walk on corals or reef.
7. The use of drones is prohibited
8. The maximum depth of diving according to the law is 40 m.
9. A minimum of 50 logged dives is required for trips to the marine parks.
Insurance
Your safety is our priority at M/Y ALSURAYA. To make sure you can enjoy your diving holiday with peace of mind, we recommend having both international travel and diving accident insurance.
Diving Accident Insurance – Available on board
For guests who do not already have diving accident insurance, we offer the option to purchase short-term recreational diving insurance directly through M/Y ALSURAYA.
The insurance is arranged individually for each guest upon boarding and covers the diving days of your liveaboard trip.
The policy is underwritten by IDA Insurance Limited, with emergency assistance provided through DAN (Divers Alert Network).
What's Included?
The insurance provides coverage of up to €30,000 per insured person or event, including:
• 24/7 Emergency Medical Assistance: Emergency support and coordination.
• Medical Evacuation: Transportation to the nearest appropriate medical facility following a diving accident.
• Emergency Medical Treatment: Up to €30,000, including hyperbaric chamber treatment and hospitalization.
• Search & Rescue: Up to €10,000 for diving-related incidents.
• Permanent Disability: Up to €5,000 following a diving accident.
• Additional Travel & Accommodation Expenses: Up to €1,000 following a covered diving accident.
• Return to Hotel/Resort: Up to €1,000 following medical evacuation and hospitalization.
• Specialised Medical Treatment: Up to €1,500 for rehabilitation and post-traumatic stress treatment within 30 days of the incident.
Important Information
• DAN membership is not required.
• Coverage applies to recreational scuba diving using air or Nitrox.
• Technical diving is excluded.
• Diving must remain within the depth limits permitted by local regulations.
• No excess or deductible applies.
• This insurance covers diving-related emergencies and does not replace general travel or international health insurance.
• All coverage is subject to the policy's terms, conditions and exclusions.
Would you like to arrange diving insurance?
Simply let us know before your trip or speak to our Cruise Director upon boarding. We will be happy to assist you.
Travel & Diving Documents
To ensure a smooth arrival in Egypt and a hassle-free check-in aboard M/Y ALSURAYA, please make sure you have the following documents ready for your trip.
Travel Documents
• Valid Passport: Your passport must be valid for at least six months from your date of arrival in Egypt.
• Egyptian Entry Visa: Depending on your nationality, you may need a visa to enter Egypt. Please contact us for the applicable visa requirements before travelling.
Diving Documents
• Diving Certification: Please bring proof of your diving certification (PADI, SSI, CMAS, or equivalent). Digital certifications are also accepted.
• Medical Questionnaire: All guests are required to complete a diving medical questionnaire on board during check-in. Depending on your answers, a medical certificate confirming your fitness to dive may be required.
• Diving Insurance: Diving insurance covering emergency medical treatment, hyperbaric treatment, and evacuation are required. Short-term diving insurance can be arranged by ALSURAYA for guests on board.
Important: If you have any medical conditions that may affect your fitness to dive, we recommend obtaining medical clearance from a doctor.
Payment on board
Payments on board can be made in cash in Euros (EUR), US Dollars (USD), or Egyptian Pounds (EGP). Cash payments are preferred.
Alternatively, payments can be made by credit card through a secure payment link. Please note that a 3% processing fee applies to all credit card payments.
Diving Equipment
Each diver must have the following equipment:
• Dive computer
• Surface Marker Buoy (SMB)
• Basic equipment (mask, snorkel, fins)
• Regulator with alternate air source (octopus)
• Buoyancy Control Device (weight-integrated or with weight belt)
• Wetsuit (long suits are recommended year-round)
• Dive light for night dives
If equipment is missing, it can be rented for an additional fee. Please notify us at least 2 weeks before departure, as rental gear is not stored onboard.
We also recommend bringing essential spare parts and repair kits for your equipment. Extra batteries for computers, cameras, lights, and other devices should be included.
Rechargeable devices can be charged onboard at any time.
Gratuities
Gratuities are a wonderful way to show your appreciation to our dedicated Diving Instructors and boat crew for their service throughout your journey.
While tipping is entirely optional, we recommend budgeting approximately €100 per person for the trip. All gratuities are shared among our crew and dive guides.
Safety Equipment on the Boat
• Camera system
• Fire alarms
• Emergency hatches
• 2 Life Rafts (each with a 25-person capacity, annually maintained)
• Fire extinguisher
• Sprinkle fire extinguisher for the kitchen (foam) & engine room
• Rescue boats in the north (SOS boats)
• Marine signals & flares + rescue rope starter
• Emergency evacuation plan – posted on each dive deck
• First aid kit
• Oxygen bottles
• Captain & at least one crew member, MFA certified & trained
Cabins, salon & amenities
Salon
Please refrain from wearing wet diving gear in the salon or cabins, as these are considered dry areas.
Cabins
All cabins are equipped with individually adjustable air conditioning. Please keep the portholes closed during travel and when not in use.
Bathrooms and Toilets
Do not throw toilet paper or other sanitary waste into the toilet. Use the provided bin to avoid blockages and minimize pollution in our seas. Since wastewater goes directly into the sea, we recommend using biodegradable products to protect the Red Sea ecosystem.
Smoking on the Boat
Smoking is prohibited in all interior areas and the dive platform. Ashtrays are available in the lounge areas on the decks. Please do not throw cigarette butts into the sea!
Check in & out
Check-In
Check-in on board is available from 4:00 PM on the day of embarkation. We kindly ask for your understanding that earlier check-in is not possible, as our crew needs time to prepare the boat, clean the cabins, and carry out maintenance between trips.
The first night is spent in the marina, and the boat departs the following morning.
Check-Out
Check-Out
On the afternoon before disembarkation, the boat returns to the marina, where you can enjoy your final evening on board.
Check-out is at 10:00 AM on the day of disembarkation, after breakfast. Our crew will provide all necessary information regarding your departure and any pre-arranged transfers before the end of the trip.
Food & Beverages
Three freshly prepared meals are served daily on board: breakfast, lunch, and dinner.
Between the third and fourth dive of the day, a selection of snacks is served.
Complimentary soft drinks, water, coffee, tea, and fruit juices are available throughout the trip.
Guests are welcome to bring their own beer on board if they wish.
Catering begins with dinner on the day of embarkation and ends with breakfast on the day of disembarkation.